Strapless Cut Out Knit Midi Dress

Return & Exchange Policy

Enjoy worry-free shopping with Sunnymelody! Within 30 days of receiving your order, you may return or exchange items for free under the following circumstances:

1. Product Discrepancy:

   If the received product differs from its description or images, we'll cover the return or exchange costs.

2. Size Discrepancy:

   If the size you ordered doesn't match our size chart, simply return or exchange it within 30 days, unworn and with tags attached.

For returns or exchanges, ensure items are in original packaging. Contact our customer service for assistance.

Please note: Personalized items are non-returnable unless defective.

Questions? Reach out to our friendly customer service team. Your satisfaction is our priority at KnitCrochic.

Shipping Policy

At KnitCrochic, we strive to deliver your orders to you as quickly and efficiently as possible. Please find our shipping policy outlined below:

• Order Processing Time: At KnitCrochic, we pride ourselves on crafting artisanal, handmade crochet garments with meticulous care and attention to detail. Our commitment to quality means that each piece is a labor of love, taking between 5-10 days to prepare before it's ready to be shipped to our valued customers.
• Shipping Time: Once shipped, please allow 7-12 business days for standard delivery to your address.

Please note that shipping times may vary depending on your location and any unforeseen circumstances such as customs delays or extreme weather conditions. We appreciate your patience and understanding.

If you have any questions or concerns regarding your order's shipping status, feel free to contact our customer service team for assistance. We're here to help!