Shipping Policy

  • At KnitCrochic, we pride ourselves on crafting artisanal, handmade crochet garments with meticulous care and attention to detail. Our commitment to quality means that each piece is a labor of love, taking between 5-10 days to prepare before it's ready to be shipped to our valued customers.
  • Shipping Processing Time: 1-2 business days.
  • Delivery Time in the United States: 7-10 business days (may vary in remote areas).

1. Order Processing Time

  • Our order processing time typically ranges from 5-10 business days (excluding weekends and holidays). Please note that during special promotional events or holidays, processing time may slightly extend.

2. Shipping and Delivery Time

  • The shipping and delivery time depends on your location and the selected shipping option. In the United States, it generally takes 7-10 business days to receive your order. Below are important delivery time points:

2.1. Shipping Processing Time

  • Shipping processing time refers to the time from when we ship your order to when our logistics partner takes over the package and begins transportation. This process typically takes 1-2 business days.

2.2. Delivery Time

  • Delivery time is the duration from the package leaving our warehouse to reaching your shipping address. In the United States, it generally takes 7-10 business days. Please note that remote areas may require more time.

3. Logistics Tracking

  • To facilitate tracking of your order, we will provide a logistics tracking number. You can enter the tracking number on our website or the logistics partner's website to check your order's current location and status.

4. Delays and Issues

  • While we make every effort to ensure on-time delivery, delays can occur in special circumstances such as adverse weather or unforeseen events. If your order experiences any issues, please contact our customer service team, who will work to resolve the problem and provide support.

5. Returns and Refunds

  • If your order does not arrive within a reasonable timeframe or experiences other issues, please reach out to us, and we will assist you in resolving the problem. For detailed information on our return and refund policy, please refer to our Returns Policy page.

Please note that the above time points are for reference, and actual processing and delivery times may vary due to different factors. We appreciate your understanding and patience while we continuously strive to improve service quality to ensure your satisfactory shopping experience.

If you have any questions or need further assistance, please feel free to contact our customer service team.